FAQs

My order hasn't arrived yet. Where is it?

Once the order is dispatched, we will keep you notified through your email about the most recent status updates about your shipment. You can also track your order from Order Tracking

What are the Payment Method that you supports?

  • We support credit/debit cards, UPI, wallet payments, Pay later, and cash on delivery.

What size of diaper should i order?

Size chart option can be seen on the product page for ease of availablity.

Is next-day delivery available on all orders?

Yes, we provide Express delivery on all products but it may charge you extra delivery charges depending upon you delivery locations, please refer Delivery Chart 

Do you provide B2B Services

Yes, Please Drop us a email at [email protected] or you can apply for dealership from Wholsaler (B2B) Section

What is your Return Policy

We accept the Return and Refund only in 3 conditions: Product is delivered Damage by the Seller Wrong Product Delivered by the seller Delivered Quantity of the order is less / Missing Chuchumama does not have easy return policy due to hygiene issues, Used product may caused bacterial infections! If you are eligible for Refund please write us your issues at [email protected] including: Order details Email id Phone Number Payment Invoice Photos of Product Our team will verify the product and details and refund will be initiated within 48hrs