1.1 Returns

Eligibility To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

1.2. Timeframe

You have15 calendar days to request a return from the date you received the item.

1.3. Return Process

To initiate a return, please contact our customer support team via [email protected] They will guide you through the return process and provide you with a return authorization if applicable.

1.4. Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

1.5. Note

Damaged or Defective Items If you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue promptly by providing a replacement, issuing a refund, or offering any other appropriate solution.

Cancellations If you need to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but please note that orders can only be canceled before they are shipped.

Sale items are generally non-refundable and non-returnable unless they are damaged or defective. Please refer to section 1.4 for instructions on handling damaged or defective items.

Changes to the Policy We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically.

If you have any questions or need further assistance regarding our Return and Refund Policy, please contact our customer support team at [email protected]